For patients
Information on registering with, or transferring to, a family doctor.
Frequently asked questions
How can I transfer from one family doctor to another?
You can change your family doctor only after at least 6 months since your last registration.
The patient fills in a transfer request with the new doctor and brings the documents required for registration, depending on their situation (child, adult, etc.), plus the national health insurance card, if applicable.
What documents are needed to register with a family doctor?
Depending on your insurance category:
1. Newborns and young children
- newborn: copy of the birth certificate and of the maternity discharge papers (mother + child)
- children: copy of the birth certificate, vaccination booklet and medical file (only when transferring from another family doctor)
2. Pupils and students
- ID card and health card (if issued)
- pupil/student certificate
3. Employees
- ID card / residence permit for foreign citizens, and health card
- standard certificate from the employer proving health insurance contributions are paid
4. Pensioners
- ID card and health card
- pension slip valid for the month before registration
5. Unemployed
- ID card and health card
- unemployment certificate / booklet
What if I don't have a health card?
For patients who say they have no health card, the doctor checks the CNAS website (insured status check). If it shows that no card has been issued but the patient is insured, registration is done without a card.
How often should I visit my family doctor?
The family doctor is usually the first medical professional you see for a health problem. They can assess the situation, provide suitable treatment or refer you to a specialist.
Normally, one or two visits a year are advised. This can be more frequent, for example with serious illness or a genetic predisposition. People over 40 should go more often, preferably yearly, for weight and blood pressure checks and blood tests for conditions with a genetic predisposition (obesity, dyslipidemia, etc.).
Routine check-ups matter because they can detect conditions or help prevent them. A yearly visit is also recommended to discuss flu vaccination, especially for people with chronic illness.
When should a child be vaccinated?
Children should be vaccinated on time, following the national vaccination schedule for the current year.
Outside opening hours, call 112 for major emergencies.